Online Delivery

Welcome to myworkwear.ie. Please find our delivery information outlined below.

We currently offer delivery options to the Republic of Ireland and Northern Ireland only.

We aim to dispatch orders within 24 hours of receipt. The cut off point being 12 noon for same day dispatch.

Our standard delivery service for Republic of Ireland is an overnight service provided by DPD. On occasions this can be delayed but should be delivered within 2 working days.

Standard Delivery                          €8.00

FREE ON ALL ORDERS OVER       €100

 

 

Online Returns

Returns Policy

We will endeavour to provide as much information within the content of our product pages to allow you to make an informed decision on your purchase. However, should you require to return any product our conditions are as follows:

  • Returns accepted up to 14 days from the date of receipt.
  • Items are unused
  • Labels attached and in their original packaging.

Following these steps below will help you get the best and fastest return service to us.

  • Each returned item should be in its original packaging with the manufacturers labels attached. Please do not tape or attach labels directly to the retail packaging/boxes.
  • When returning clothing, where relevant, the original hygiene slips must be in place. Please state the size and colour you are looking for if you want an exchange.
  • We reserve the right to reject the return of goods which are not returned in accordance with our Returns Policy and we may request that you pay for the shipping of such goods back to you. Our returns policy does not affect your statutory rights.
  • It can take up to 7 working days for us to receive your return, depending on which service you use. However, once we receive your goods, we will inspect and process them as soon as we possibly can. Refunds will automatically be issued to the same payment method used to purchase the goods. 
  • Return shipping costs are non-refundable, however if the reason for return was due to an error on our part email sales@myworkwear.ie with your order no. and details of the problem. We will assess and issue a prepaid return label if that is the case.
  • We will endeavour to process your return asap. If you require a refund we will include the full cost including the original p&p charge (if any), ONLY if the product is faulty or the incorrect order was received. The refund will be to the full price of the product returned only, in other circumstances.

Returns via DPD

  • Supply the original Delivery Note complete with reason for return and exchange(size) or refund instruction.
  • Repackage the item(s) you wish to return in their original condition, in their undamaged packaging with your completed returns form enclosed.
  •  Ensure that your package is securely sealed.
  • Bring your parcel to your local DPD couriers Pickup Point Sevice and request proof of postage. Please keep this safe. You will receive a confirmation email from us upon receipt of your package and when your refund has been processed. Please note it may take up to 14 days for your items to reach us.
  • See DPD for nearest drop off location
  • Click Here to go to DPD Returns Portal. Select TOOLFIX from the retailer list, in this instance the return will be delivered to our parent company TOOLFIX in Dundalk, where your parcel will be processed immediately
Click here for our Contact Details